Privacy Policy
DTDC Franchises values the trust of everyone who visits this website, whether you are exploring franchise opportunities, submitting an enquiry, or simply browsing for information. This privacy policy explains what information we collect, how it is used, and the steps we take to keep it secure. By using this website, you agree to the practices described here.
Information We Collect
When you visit this website or submit a franchise enquiry or application form, we may collect certain information, including your name, phone number, email address, city or region, and any additional details you choose to share about your business background or preferred franchise category.
We may also collect general technical information automatically as you browse the site, such as your browser type, device type, approximate location based on IP address, and pages visited. This technical information helps us understand how visitors use the website and improve its performance over time.
How We Use Your Information
The information collected through this website is primarily used to respond to franchise enquiries, evaluate applications, and communicate with prospective franchise partners about opportunities, investment details, and next steps. We may also use this information for the following purposes:
- To follow up on submitted enquiries and provide relevant franchise information.
- To assess eligibility and territory availability for franchise applications.
- To send updates related to your enquiry or application status.
- To improve website content, layout, and overall user experience based on browsing patterns.
- To maintain records for internal business and compliance purposes.
We do not use the information collected through this website for purposes unrelated to franchise enquiries, applications, or general communication about DTDC services, unless you have separately agreed to such use.
Sharing of Information
DTDC does not sell or rent personal information collected through this website to third parties. Information submitted through enquiry or application forms may be shared internally with relevant franchise and regional teams who are responsible for reviewing and responding to your enquiry.
In limited situations, information may be shared with trusted service providers who assist with website operations, communication tools, or data storage, provided they are bound by appropriate confidentiality obligations. We may also disclose information where required by law or in response to valid requests from government or regulatory authorities.
Cookies and Tracking Technologies
This website may use cookies or similar tracking technologies to enhance browsing experience, remember preferences, and gather analytics about how visitors interact with the site. Cookies do not collect personal information on their own, though they may be linked to information you provide separately, such as through an enquiry form.
You can choose to disable cookies through your browser settings, though doing so may affect certain features or functionality of the website.
Data Security
We take reasonable measures to protect the information submitted through this website from unauthorized access, alteration, disclosure, or loss. These measures include secure data handling practices and access restrictions for internal teams handling franchise enquiries.
While we make efforts to safeguard your information, no method of data transmission or storage can be guaranteed as completely secure. We encourage visitors to avoid sharing sensitive financial details through general enquiry forms and to wait for direct communication with the franchise team for such discussions.
Data Retention
Information collected through franchise enquiries and applications is retained for as long as necessary to respond to your request, evaluate your application, and maintain relevant business records. If you no longer wish for your information to be retained, you may contact us to request removal, subject to any legal or record keeping requirements that may apply.
Your Choices
You have the right to ask about the information we hold related to your enquiry or application, request corrections to inaccurate details, or ask that your information be removed from our records where appropriate. To make such a request, please reach out using the contact details available on this website.
Children's Privacy
This website and its franchise related services are intended for adults exploring business opportunities. We do not knowingly collect information from minors through this website. If you believe a minor has submitted information through this site, please contact us so the information can be reviewed and removed if necessary.
Third Party Links
This website may contain links to external websites for reference or convenience. This privacy policy applies only to information collected through this website and does not extend to any third party sites you may visit through these links. We encourage visitors to review the privacy practices of any external website before sharing information there.
Changes to This Policy
This privacy policy may be updated from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and continued use of the website after such updates constitutes acceptance of the revised policy. We encourage visitors to review this page periodically.
Contact Us
If you have questions about this privacy policy, how your information is used, or would like to make a request regarding your data, please reach out to the DTDC franchise team through the contact details available on this website.
To learn more about DTDC, explore franchise opportunities, or connect directly with our team, visit the main DTDC Franchises website.